FAQS


General

Event Auto Dialer & Campaign Manager

 Broadcast ByPhone auto dialer is a PC to phone software that can send out voice broadcasting through internet (VoIP) or through regular analog phone lines with a single click. This feature-rich and easy-to-use product is ideal for voice broadcasting, event notifications, phone-tree campaign, product promotion, telephone surveys, service reminders, debt collection, sales promotions, emergency escalation and much more.

IDEAL APPLICATION FOR

 Telephone notification of upcoming events, campaign promotions
Phone-tree for school, church, library and community services
Service pickup/delivery phone notifications
Telephone survey (IVR studio maybe required)
Mortgage, insurance, debt collection
Political campaign promotion, voter registration, vote reminders
Emergency alert escalation process (call ’till confirm)

KeyoTel iSymphony Call Control Dashboard Software

 An advanced call management and desktop communications tool which gives you the ability to manage your calls directly from your desktop. At a glance you can see the status of incoming calls and calls on-hold as well as availability of personnel in your organization, you can click and record calls, listen on calls for training purposes, drag and drop calls to any user, park calls in a holding area for users to pick-up, view or assign calls to queues i.e. sales agent, click and call from Outlook, call monitoring, ability to hold and monitor a conference, and ability to chat with other users in your organization.

SMB UNFIED COMMUNICATIONS SERIES NON-PROFIT ORGANIZATION VERSION

Our SMB Phone Systems are designed for Non-Profit organizations as churches and charities with less than 500 employeeson or off-site as a Unified Communications System with features like centralize Faxing, centralize Email Server, Centralize Event Auto Dialer, Centralize IM Chat System, Centralize CRM Integration, Centralize Bridge Conferencing and the ability to host more than one organizationon one unit. This unique solution embraces most features of our Enterprise Unified Phone Systems boosting productivity and saving money

 SMB Unified Communications series SMB-360, SMB-460 and SMB-560 for branch locations, Churches, remote workers and road
warriors, anywhere in the world with broadband connections. We also carry business series IP Phones KT L202, AQ102 and WIFI phones for office and remote locations

Feature Highlights

SMB AC-360 is License for 1 to 15 Extensions
Unlimited Virtual Extensions
Supports Multiple Businesses on One Unit
Group Conferencing
(IVR) Interactive Voice Reponses
Faxing
Voicemail
Call Queues
Email Server
Call Recordings
Find Me/Follow Me
Remote Telephones
Music on Hold Supports
Multiple Phone Numbers
Supports International & Local Numbers
Call forwarding
Supports Analog Lines
IM (Instant Messenger Chat System)

 Supports T1/E1 Lines
Caller ID
Paging & Intercom
Call Control
Ring Groups
Call Back
Time Conditions
Scheduling
Call Parking
Call Detail Reports
20 Concurrent calls
Billing & Usage Reports
Branch Office Links
International Branch Office Link
Telecommuters Link to Main office
Supports Virtual Office
Event Auto Dialer
CRM Customer Relations Management

KeyoTel Event Auto Dialer

Telephone notification of upcoming events, campaign
Promotions, For School, Church and community services
Record your own voice or use our computer generated voice to send recorded notifications
Built in Scheduler to schedule broadcast time, recurring calls daily, yearly or monthly
Cost effective and easy to use from your desktop upload
Your call list from your spreadsheets
Automatic retry for busy line or no answer
Detect human pick-up, answering machine, busy line, no
answer or disconnected line
Emergency alert escalation process( call till confirm)

ENTERPRISE UNIFIED COMMUNICATIONS SERIES

 Our Enterprise Series Phone Systems is designed for Businesses and Corporations with 50 to 500 employees on or off-site. Our System encompasses all our unified communications features including our iSymphony Call Control Dashboard Software for end users to control calls from desktops, either recording or listening in on a call for training purposes or making or transferring calls right from their desktops. Also included is our Call Center Software integrated with Sugar & Tiger CRM for sales force to manage customer relations databases. Our Enterprise Unified Communications Series also includes the trans-continental or global branch offices KeyoTel Link, site-to-site link unifying company phone systems and providing savings with Bridge Conferencing, phone bills and a greater return on investment.

ENT-460 is License for 1 to 500 Extensions
Supports Multiple Businesses on One Unit
Group Conferencing
(IVR) Interactive Voice Reponses
Faxing
Voicemail
Call Queues
Email Server
Call Recordings
Find Me/Follow Me
Remote Telephones
Music on Hold Supports
Multiple Phone Numbers
Supports International & Local Numbers
Call forwarding
Supports Analog Lines
IM (Instant Messenger Chat System)
Supports ( VOIP) Voice Over IP Technology

 Supports T1/E1 Lines
Caller ID
Paging & Intercom
Call Control
Ring Groups
Call Back
Time Conditions
Scheduling
Call Parking
Call Detail Reports
20 Concurrent calls
Billing & Usage Reports
Branch Office Links
International Branch Office Link
Telecommuters Link to Main office
Supports Virtual Office
Event Auto Dialer
CRM Customer Relations Management

SMB UNIFIED COMMUNICATIONS SERIES

 Our SMB Phone Systems are designed for Small & Mid Sized Businesses with less than 60 employees on or off-site as an entry level
Business Phone System. This unique solution embraces some of the features and benefits of the Enterprise Unified Phone Systems,
giving businesses a boost in productivity and opportunity as they grow to expand and scale their phone system into our Enterprise Unified
Phone System without replacing their entire system, with a smooth and seamless transition upgrade into our Enterprise Phone Systems.
This is a considerable cost savings for businesses as they grow and expand
SMB Unified Communications series SMB-360, SMB-460 and SMB-560 for branch locations, home workers and road warriors, anywhere
the world with broadband connections. We also carry business series IP Phones KT L202, AQ102 and WIFI phones for office and remote

SMB AC-360 is License for 1 to 15 Extensions
Unlimited Virtual Extensions
Supports Multiple Businesses on One Unit
Group Conferencing
(IVR) Interactive Voice Reponses
Faxing
Voicemail
Call Queues
Email Server
Call Recordings
Find Me/Follow Me
Remote Telephones
Music on Hold Supports
Multiple Phone Numbers
Call forwarding
Supports Analog Lines
IM (Instant Messenger Chat System)
Supports ( VOIP) Voice Over IP Technology

 Supports T1/E1 Lines
Caller ID
Paging & Intercom
Call Control
Ring Groups
Call Back
Time Conditions
Scheduling
Call Parking
Call Detail Reports
20 Concurrent calls
Billing & Usage Reports
Branch Office Links
International Branch Office Link
Telecommuters Link to Main office
Supports Virtual Office
iSymphony Call Control Dashboard
Call Center with predictive dialer
Integrated CRM Customer Relations Management

unlimited Voip calling plans

Unlimited calling to these countries:

 Australia
Netherlands
Austria
Norway
Belgium
Puerto Rico
Canada
Singapore (Including Mobile)
Chile
Spain
China (including Mobile)
City
Italy

 Sweden
Denmark
Switzerland
France
Taiwan
Germany
United Kingdom
Hong Kong (Including Mobile)
United States
Ireland
Vatican

PLUS THESE ADDITIONAL COUNTRIES!

 Argentina
Luxembourg
Brazil
Malaysia
Czech Republic
New Zealand
Finland

 Poland
Greece
Portugal
India (Including Mobile)
San Marino
Israel
South Korea